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Manage certificates

Edit, renew, download, export, archive or delete certificates.

You can edit, renew, download, export, archive or delete certificates on Vendor Compliance → Certifications or on the certificate page.


Edit a certificate

You can edit certificates that you uploaded yourself, including certificates you uploaded for a supplier. Certificates uploaded by your supplier or another company can’t be edited.

To correct a detail, such as a date or a number, open the certificate, hover over the value and click the pencil icon. Change the value and click Save.

Some details, such as the company or the certificate type, can’t be edited. If it’s your own company’s certificate, archive it and upload it again with the right details. See Upload certifications.


Renew a certificate

Certificates that are about to expire are marked with an Expiring Soon tag, and expired certificates show their expiration date in red. For these certificates, a renew icon appears in the Actions column on Vendor Compliance → Certifications.

  1. Click the renew icon in the Actions column, or open the certificate and click Renew Certificate. Check that the standard and company are correct.

  2. Upload the new certificate file (PDF, PNG or JPG, max. 20 MB) and click Continue.

  3. Fill in the details from the new certificate: document and license number, issue and expiration date, and issuing body (for example Control Union, BV, TÜV or Elevate).

  4. Click Link & Request.

What happens next

  • We review the renewed certificate manually before it’s approved. Until then, the expired certificate stays in your certificate list.

  • Once the renewed certificate is approved, the expired certificate is removed from your certificate list automatically, and you no longer receive any notifications about it.

  • The previous version isn’t lost. To see it, open the renewed certificate and scroll down to Version History at the bottom of the page. It lists each previous version with its issue and expiration date, document number and file. Click a version to view the old certificate, or click Proof to open its file.


Download and export certificates

On Vendor Compliance → Certifications, tick the certificates you want. Then click one of these buttons in the bar above the table:

  • Download: Downloads the original certificate files.

  • Export: Sends you an email with an Excel report. It contains two sheets: an overview and a list of the certificates.

To export all certificates, don’t select any and click Export in the top-right corner of the table.

Or select all of them and click Export.


Archive or delete a certificate

You can only archive your own company’s certificates. You can’t delete your suppliers’ certificates, even if you uploaded them yourself.

  1. Open the certificate on Vendor Compliance → Certifications or on your company profile.

  2. In the certificate header, click the archive icon (box) or the red trash icon.

    • Archive: Removes the certificate from your certificate list. Our team can help you get an archived certificate back.

    • Delete: Deletes the certificate permanently. Deleted certificates can’t be restored, not even by our team.

  3. Confirm with Archive or Delete.

To archive several certificates at once, tick them in the certificate list, click Archive in the bar above the table and confirm.

If you might still need a certificate, archive it instead of deleting it.

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