When your supplier has uploaded the transaction certificates (TCs) and submitted the order, its status changes to In Review. You can then check the TCs and mark the order as done. Retraced AI reads the uploaded files and compares them with your purchase order, so you can focus on the mismatches.
Open the order
Go to Traceability → Certified Materials.
Click the Order No of the order to open its details.
💡 When a supplier submits an order, you also receive an email. Click View Order in the email to open it directly.
Check the order details
At the top of the order panel, you see:
Coverage: How much of the ordered quantity is covered by the uploaded TCs.
Status: Where the order stands, for example In Review.
Order information: Order number, brand, supplier and dates.
Assigned users: The responsible people on your side and on the supplier’s side.
Check the AI results
For every uploaded file, Retraced AI extracts the key information and checks it against the order: quantities, product references and the certification standard.
Open the Document content check section. For each file, it shows which values match the order, which were skipped and which don’t match. Click a row to see the expected value and the value found in the file.
The AI does most of the checking, but always review its results yourself before you mark an order as done.
Ask for a corrected file
If a file is wrong, incomplete or unreadable, ask your supplier to upload it again:
In the Evidence section, open the action menu of the file and click Request re-upload.
Explain what needs to be corrected, as specifically as possible, and click Send request.
Your supplier receives a task with your message and a View order button.
Mark the order as done
Before you complete an order, check that:
The coverage is complete.
Each TC matches the PO number, products, quantity and standard.
All files are complete and readable.
Then click Mark as done. The status of the order changes to Completed.
To see which orders still have gaps across all your POs, see Track coverage and identify gaps.