📍 Step 1: Where to find it
In the navigation bar, go to Traceability → Certified Materials
Locate the relevant order
Click the eye icon (View details) under Actions or click the Order no link
🔍 Step 2: Review order details
In the order detail panel, you can view:
Coverage – Percentage of quantity covered by uploaded documents
Status – Current status (e.g. To Do, Completed)
Order information – Order number, brand, supplier, dates
Assigned users – Responsible person on both sides
This helps you understand whether all required documents have been submitted.
🤖 Step 3: AI-powered document matching
Once documents are uploaded, the system automatically:
Extracts key information from files
Matches documents to the correct PO(s)
Checks:
Quantities
Product references
Certification standards
This reduces manual verification effort and highlights potential mismatches.
📄 Step 4: Review uploaded documents
You can review the uploaded evidence. Check if documents match the correct:
PO number
Product(s)
Quantity
Certification standard (e.g. GOTS, GRS)
Ensure documents are complete and readable. If needed, you can request a re-upload from the supplier by following these steps:
Go to the file's action menu in the Evidence section
Click Request re-upload
Add a message to the supplier explaining what needs to be corrected. Be as specific as possible.
⚠️ Step 5: Identify issues
Look out for:
Missing documents (coverage not 100%)
Incorrect quantities
Mismatched standards
Incomplete or unclear files
You can follow up with the supplier to resolve any issues.
✅ Step 6: Validate and complete
Once everything is correct:
Confirm that coverage is complete
Ensure all required documents are valid
Click Mark as Done
This marks the order as completed.
Tips:
Always review AI matching results before confirming
Do not mark as done if coverage is incomplete
Use due dates and reminders to follow up
Keep documentation consistent for audit purposes