🔔 Step 1: Receive a request
When your customer requests documents:
You will receive a notification
The request will appear in Traceability → Certified Materials
📍 Step 2: Open your tasks
Go to Traceability → Certified Materials
You will see a list of requested Purchase Orders (POs)
Each row represents a task you need to complete.
🔍 Step 3: Understand what is required
For each PO, review:
Order No – Reference of the request
Products – Products and quantities
Coverage – How much has already been submitted
Due Date – Deadline to complete the task
Standards – Required certification (e.g. GOTS, GRS)
Status – Usually “To Do” if action is needed
👉 Focus on orders with:
Low or zero coverage
Upcoming due dates
⬆️ Step 4: Upload documents
Click Upload Docs (top-right corner)
Upload your TC documents:
Drag & drop files
or
Click Choose file
Click review documents
Click Confirm & Map Uploaded Files
📄 Supported formats
.pdf,.jpg,.jpeg,.png,.webpMaximum file size: 50MB
🤖 Step 5: Automatic matching
After upload, the system will:
Automatically detect document content
Match files to the correct PO(s)
Update coverage accordingly
📊 Step 6: Check your progress
After uploading:
Coverage will increase
Collected Evidence will update (e.g. 1/1, 2/2)
Status remains “To Do” until fully completed
✅ Step 7: Complete your task
Your task is complete when:
The number will cover the order request
All required documents are uploaded
Tips: As long as the covered quantity is equal to or greater than the required quantity, the order is considered fully covered.
⚠️ Tips for suppliers
Upload clear and complete TC documents
Ensure documents include:
PO reference
Product details
Certification standard
Submit before the due date
Double-check coverage after upload