📍 Where to find it
Go to Traceability → Certified Materials
Select one or multiple orders
Click the Send request (paper plane icon) under Actions
📤 Step 1: Select orders
Tick the checkbox next to the PO(s) you want to request documents for
You can select multiple POs across the same supplier
📝 Step 2: Configure the request
In the pop-up window, you can configure the request details:
1. Select assignee
Choose a contact from the supplier company
This user will receive the notification
Make sure the contact is correctly set up in the system
2. Set due date
Define a deadline for the supplier to upload the required documents
You can set:
A global due date
Or individual due dates per order
3. Add a message
Include a message to your supplier
Example:
“Please provide TCs for the following POs by the due date listed below.”
4. Review selected orders
You can review:
Order number
Applied standard (e.g. GOTS, GRS)
Number of PO lines
Quantity
Due date per order
📩 Step 3: Send the request
Click Send request(s) to notify the supplier.
The supplier will receive a notification
They can upload the required TC documents directly in the platform
✅ After sending the request
Once the request is sent:
You can track progress in the Certified Materials table
The Collected Evidence column will update once documents are uploaded
You can send reminders if needed
⚠️ Tips
Ensure the supplier contact is correctly assigned
Always set a clear due date
Provide a clear message to avoid confusion
Group requests by supplier for efficiency