Want to get familiar and understand CAPA terms? Check out this article.
(1) Useful Elements
This is applicable to the Findings, Actions and Plans Tabs.
Filter: Search specific findings based on their title, source type, status, severity, tags, and impact area.
Settings: Rearrange the order and visibility of columns according to your preference.
Export: Export (selected) findings.
Active / Archived: Switch to archived items and recover them.
Manage Tags: Create new tags or update/remove existing ones. Tagging findings, actions, and plans helps you organize and filter CAPAs more easily, identify recurring issues, and improve traceability and collaboration across teams.
Findings Tab
Select one or more findings to show "Export" and "Archive" above the table.
Actions Tab
Select one or more actions to edit them in bulk: "Edit Severity", "Edit Assignee", "Edit Reporters", "Edit Tags", "Edit Impact Area", "Edit Collaborators". Further options such as archiving, deleting and exporting are under "More".
Plans Tab
Select one or more plans to show "Export selected", "Archive selected" and "Delete selected" above the table.
(2) Findings Tab
You are in the Findings tab of CAPA, where all your findings are managed. Findings are either assigned to your own company or to other companies that are part of your network. Hence, findings are located in the tabs "Internal" and "External".
When uploading an audit with the Audit AI flow, automatically all findings are extracted from the audit. But if something is missing or you want to add Findings, you can do that directly in this Findings tab.
When creating a finding (via "+ Add Finding"), the mandatory fields are:
Finding title
Responsible company
Source Type + Source
Severity
Impact area
While the optional fields are:
Finding description
Root cause analysis
Gendered Implications
Tags
Click the finding title to open its details in a side panel. There you see the associated actions and plans, can archive the finding and add tags.
(3) Actions Tab
You are in the Actions tab of CAPA, where individual actions (corrective and preventive) are managed. You can distinguish them by the different icons (fire extinguisher or person).
Aside from all actions, you can have a filtered view of your actions based on ownership ("Assigned to Me"/"Reported by Me" tabs) and type ("Internal CAPA"/"External CAPA" tabs).
To create actions with a CAP or with other documents that contain many actions, use the "Import Actions" button.
You choose whether the file relates to an audit that is already uploaded (Select Audit) or upload the audit as well (Upload Audit).
When clicking the action title, more details are shown and can be edited/added:
Due date
Details (including the status, reporter, assignee, collaborators, severity, facility process and country of the responsible company, impact area, action type, tags and associated CAP)
Linked Actions: Allows responsible company to link this action to similar actions from other audits!
Pictorial or documented Evidence of Violation
Activity (Comments and History)
Watch Settings
(4) Plans Tab
You are in the Plans tab of CAPA, where your corrective and preventive actions plans are managed. Aside from all plans, you can have a filtered view of your plans based on ownership ("Assigned to Me" tab) and type ("Internal Plans"/"External Plans" tabs).
To create a plan, use the "+ Create Plan" button.
When clicking the plan title, more details are shown and can be edited/added:
Due date
Description
Details (including the status, reporter, assignee, collaborators, impact area)
Linked Actions (including the option to add/create actions)
Activity (Comments and History)
Watch Settings
