❗Before exploring which notifications we have in place, make sure that you have set your preferred notification settings in your own user profile.
The tables below list out answers to these questions:
What notifications do we have and how frequently are they being sent out?
Which notifications are sent via email (E) and dashboard/in-platform (D)?
General
Name | Description | Frequency | Type |
New user added to your company | User has been added to your company | as required | E |
Login codes | Login code email to access the platform | as required | E |
Supplier network
Name | Description | Frequency | Type |
Supplier network sharing response created | Response to supplier network sharing request | as required | E/ D |
Supplier network sharing request created | Supplier network sharing request created | as required | E/ D |
Supplier network connected | Supplier network connected | as required | E/ D |
Company linked | A company has linked and connected with your company | as required, immediate | E/ D |
Certificates, Documents and Audits
Name | Description | Frequency | Type |
Network certificates expired | Certificates of my suppliers have expired | daily, immediate | E/ D |
My certificates have expired | My company certificates have expired | daily (until certificate is renewed or archived) | E/ D |
My certificates are expiring | My company certificates are about to expire | 3 months/1 month/2 weeks before, daily | E/ D |
Claim rejected | Claim has been rejected | as required, immediate | E/ D |
Claim approved | Claim has been approved | as required, immediate | E |
Document shared | A document is shared with another company | as required, immediate | E/ D |
Document requested | Document is requested to be shared with another company | as required, immediate | E/ D |
Audit shared | Audit is shared with another company | as required, immediate | E/ D |
Audit requested | Audit is requested to be shared with another company | as required, immediate | E/ D |
Next planned audit | Next planned audit is coming up | 3 months/1 month/2 weeks/1 day before | E/ D |
Your supplier's next planned audit is coming up | Next planned audit (shared with you) is coming up | 1 month/2 weeks/1 week/1 day before | E/ D |
Bulk Importer/Uploader
Name | Description | Frequency | Type |
Products Bulk Import | Confirmation of successfully imported products | as required | D |
Tracing
Name | Description | Frequency | Type |
Cascade tracing purchase order summary changes | Purchase order activities stored and sent to creators | weekly | E |
Cascade tracing purchase order modified | Purchase order modified and request to disclose the upstream supplier | as required | E |
Cascade tracing purchase order created | Purchase order created and request to disclose the upstream supplier | as required | E |
Cascade tracing purchase order attached | Purchase order attached and request to disclose the upstream supplier | as required | E |
Cascade tracing download order documents email | Email with selected order's attachments | as required | E |
Fiber transaction created | Fiber transactions created and sent a shipment to receiver | as required | E/ D |
Questionnaires
Name | Description | Frequency | Type |
Questionnaire Invitation | Client has invited company to their questionnaire | immediate | E/ D |
Questionnaire Commented | Comment has been added to a question in the questionnaire by answering company/client | immediate | E/ D |
Questionnaire Reminder | Reminder about pending questionnaire manually triggered by client | as required | E/ D |
Questionnaire Due Date is closing | Due date of questionnaire is approaching | Triggered based on due date (1 month, 2 weeks, 1 week, 1 day before) | E/ D |
Questionnaire Response submitted | Answering company has submitted questionnaire for review | immediate | E/ D |
Questionnaire Question added | Client has added a new question to the on going questionnaire | immediate | E/ D |
Questionnaire Due Date has changed | Initial due date has been changed | immediate | E/ D |
Questionnaire Change requested | Client is requesting changes from the answering company | immediate | E/ D |
Questionnaire Review completed | Client has completed reviewing the questionnaire | immediate | E/ D |
Questionnaire Archived | Client has archived the questionnaire | immediate | E/ D |
Questionnaire Unarchived | Client has unarchive the questionnaire | Is sent to answering companies that have not yet submitted their questionnaire response | E/ D |
CAPA
Name | Description | Frequency | E/ D |
CAPA action title changed | CAPA action title changed | as required | D |
CAPA action status changed | CAPA action status changed | as required | D |
CAPA action source type changed | CAPA action source type changed | as required | D |
CAPA action source changed | CAPA action source changed | as required | D |
CAPA action reporter removed | CAPA action reporter remove | as required | D |
CAPA action reporter added | CAPA action reporter added | as required | D |
CAPA action removed | CAPA action removed | as required | D |
CAPA action added | CAPA action added | as required | D |
CAPA action priority changed | CAPA action priority changed | as required | D |
CAPA action parent changed | CAPA action parent changed | as required | D |
CAPA action owner company added | CAPA action owner company added | as required | E |
CAPA action impact area changed | CAPA action impact area changed | as required | D |
CAPA action due date changed | CAPA action due date changed | as required | D |
CAPA action description changed | CAPA action description changed | as required | D |
CAPA action comment removed | CAPA action comment removed | as required | D |
CAPA action comment added | CAPA action comment added | as required | E/ D |
CAPA action comment changed | CAPA action comment changed | as required | E/ D |
CAPA action collaborator removed | CAPA action collaborator removed | as required | D |
CAPA action collaborator added | CAPA action collaborator added | as required | D |
CAPA action child action removed | CAPA action child action removed | as required | D |
CAPA action child action added | CAPA action child action added | as required | D |
CAPA action attachment removed | CAPA action attachment removed | as required | D |
CAPA action attachment added | CAPA action attachment added | as required | D |
CAPA action assignee removed | CAPA action assignee removed | as required | D |
CAPA action assignee added | CAPA action assignee added | as required | D |
CAPA action archive status changed | CAPA action archive status changed | as required | D |