Creating and updating products are notably tedious tasks if you do it one by one. But we have great news: With our import wizard you can export your product data from any system and upload it without the hassle of preparing the file to fit a certain template format.

Access your product library via the 'Products' tab in the left navigation bar and click the import data functionality above the overview.

Although the wizard is convenient for creating and updating products in bulk, you also have the option to create a product manually. To learn how, read this article.

For our partners using Shopify, you can create and update your products on our platform in bulk by uploading your Shopify Products CSV Export file. Please note that some information might be lost when the file is saved in the comma-delimited (.csv) format. To preserve this data, save the file in an Excel format (.xls or .xlsx).

Before uploading, you need to select the structure of the material composition in your product export file. You can choose between "None" (for no material composition), "Row separation" (material composition is shown in rows) and "Column separation" (material composition is shown in columns).

Once you have selected the structure, continue by clicking the enabled "Import Product data" button.

Export your product data from any database (e.g. PLM, ERP, Shopify etc.) and simply drop it into our import wizard or browse for it by clicking "Select file". We suggest clicking on the 'Download Excel Template' button on the top-right corner and following our template as guidance.

Depending on if your file has multiple sheets, you will have to choose one.

Next, you have the option to confirm and select the header of this sheet. In general, this is correctly selected by default, and you can just move on by clicking on the 'Continue' button.

Our wizard will magically map your columns with the corresponding retraced fields (sometimes it requires a little bit of help on your side, so using our template can help as guidance).

Note that the product code is a required column for a successful upload. Please ensure your file includes this field as a column. However, it is not necessary to have complete data for product level and product type, you can select from our dropdowns during the import process. Just make sure you at least include the column in your file.

Once you ensured the mapping is done correctly, click on the 'Confirm' button.

If the wizard senses errors in the data, it will highlight those for you (in red), so that you can easily clean your data before completing the import. Click on "X potential errors" on the top-left to only see the respective rows.

Correct the data directly in this step. You will also be able to select from our dropdowns, in case of fields with predefined options (e.g. materials, country of origin, product type, etc.). Only if all errors are corrected, the "Complete Import" button will be enabled.

To finish the import, click 'Submit'.

Via the notifications dashboard you will be notified about how many products have (not) been created/updated.

If you are uploading data for an existing product recognized through the product code, our wizard will update the information based on your import file. Find out more about the process of updating existing product information here.

Surely, just select the correct product level, the rest will be done by our wizard.

No problem! Just add the missing columns in your file before uploading (e.g. if a Product ID column exists but not Product Level and Product Type, create these two blank columns in your CSV or Excel file) and you can do the correct matching in the Wizard's 'Match Columns' stage.

The wizard has an included scrolling bar in the bottom part of the screen. This is sometimes overlooked, which is why we want to mention it here:

If you're having any issues with the import wizard, feel free to reach out to us via chat or email: [email protected]

Coming soon