What do the terms in CAPA mean?
This is the glossary for the retraced CAPA feature:
Mandatory fields
Action Type
There are three types of actions: Plans (CAP), Corrective Actions (CA) and Preventive Actions (PA). Selecting the type is mandatory as the retraced platform uses this information to structure the CAPA feature.Responsible Company
This is the company responsible for overseeing the CAP, CA or PA. It can either be your own or one of your network companies.Reporter
This is by default the user creating the Corrective and/or Preventive Action. They should be responsible for reviewing and marking an action as ?Done?. It can optionally be assigned to multiple users to share the task of reviewing.Creator
This is the company creating the action and filled automatically by the system. It is not editable. Creator companies can also be the responsible company or a collaborator depending for whom they create the action. Since we developed CAPA as collaborative task management, the information of who created an action is important to know where the action originates.
Optional fields
Collaborator
These are companies collaborating on an action. They might help manage, give further input, or are another brand wanting the same action to be fulfilled. This field is part of the CAPA Advanced plan.Assignees
These are the users responsible for working on an action and fulfilling it.Dates
Creation Date: The date when the action was created. This is not editable as it is set automatically by the system in the moment an action is created.
Start Date: The date when the assignees should start working on the action. This field is editable.
Due Date: The date when the action should be marked as 'Done'. This field is editable.
End Date: The date when the action is marked as 'Done'. This is not editable as it is set automatically by the system in the moment the status is changed to 'Done'. When the status is changed back from 'Done' to one of the other statuses, it is taken out. Only when the action is back in 'Done', the end date will be filled again.
Impact Area
This is the retraced compliance and sustainability data structure. We based the retraced impact area on the most used sustainability standards. This structure is a living and growing document. Therefore, we are happy about suggestions. If you would like to have the complete overview, please tell us and we?re happy to share it with you.
Urgency
This is the indicator of how urgent an action is. We have five levels:Low
Moderate
Medium
High
Extreme
Status
This shows the status of an action. Only CAs and PAs have this as they are the tasks being worked on. A CAP has the progress, which is calculated based on the status of the linked actions. For further information about our statuses, check out this article.Source Type
The source type links the created CAP, CA, or PA to its source in the retraced platform, be it an audit, an assessment, or a risk factor.
NOTE: Please note that at this point, it is only possible to link them to audits!
Source
Depending on the Source Type you choose, this shows you the asset list that you have access to from the responsible company.
For example: You chose audits as the Source Type. The drop down for Source will show you a list of the audits you created for the responsible company, they shared with you, or their public audits.
Additional fields for Corrective and Preventive Actions
The additional fields in CAs or PAs are originating in the CAP files created from audit reports. All users are enabled to import every information from a CAP file into our system. Additionally, you are encouraged to give more context to an action through the free text fields.
Auditor
This field is for indicating who found the improvable situation.Finding
This field is for indicating what lead to the need for the Corrective or Preventive Action.Goals
This field leaves room for defining the goal of the action and in which direction the responsible company should develop itself to.Management Response
This field is for the input the responsible company gave during the audit when the need for the action was discovered.Recommendation
In this field, you can indicate what you would recommend the responsible company to do to fulfil the action.Requirement
Here you can indicate requirements for the action, like a national law or a legal framework that should be fulfilled.Root Cause
This field is to indicate what the actual cause of the finding is or was.