Once your Amfori BSCI integration is set up, a short testing phase confirms everything is working and improves the accuracy of your supplier network going forward.
Why test before going live
High-quality, verified audit data — Once confirmed, every finalized Amfori BSCI audit flows directly into Retraced (scores, findings, zero-tolerance flags) with no manual steps.
A better supplier network — Testing surfaces gaps and mismatches between your Amfori facility list and your Retraced network. Fixing these permanently improves your data accuracy, not just the integration.
Faster access to risk data — The sooner testing is complete, the sooner your team sees audit results the moment Amfori publishes them, so you can act on findings and compliance risk without delay.
Step 1: Connect & sync
Go to your profile and open the Integrations section.
Enter your Amfori ID and API key, then save.
Once connected, trigger a manual data sync — don't wait for the automatic weekly run.
A sync report is generated once the sync finishes.
Step 2: Review & confirm matches
Open the sync report and check the OK tab. These are suppliers Retraced matched automatically by Amfori ID or name — confirm the matches look correct.
Work through the Warnings tab: connect each unmatched facility to an existing supplier profile, or create a new one if it genuinely doesn't exist yet in Retraced.
For a breakdown of what each warning type means and whether it needs action, see Understanding Amfori Sync Warnings.
Step 3: Explore synced audits
Once matching is complete, browse the audits now live in Retraced:
Review findings, scores, and zero-tolerance flags for your suppliers.
This data now feeds your CAPA and risk workflows going forward.
Need help?
If something doesn't sync correctly, a warning doesn't match what you're seeing, or anything about the integration feels unclear, reach out to:
Roman Houlbreque
Director Policy Compliance & Partnerships
[email protected]
Article 2: Understanding Amfori Sync Warnings
Not every warning generated during an Amfori sync needs action. Use this reference to understand what each one means and what, if anything, to do.
Note: Warnings can't be manually dismissed — they disappear automatically once the underlying issue is resolved. Warnings that don't apply to you can safely be left open.
Warning | What it means | What to do |
Site ID not found in Amfori | The Site ID exists in Retraced but can't be found in the Amfori network. The issue originates from the Amfori API. | Contact Amfori IT support with the Site ID. Once corrected at source, the warning resolves on the next sync — no action needed in Retraced. |
Supplier name mismatch | Retraced found a likely match, but name differences (abbreviations, word order, spelling) prevented automatic confirmation. | Click Add supplier, search your Retraced network by name, select the correct profile, and link it to the Amfori Site ID. Run a manual sync — the warning won't reappear. |
Supplier in Amfori, not in Retraced | The supplier is part of your Amfori network but has no profile in Retraced yet. | If you work with this supplier, create a new profile in Retraced and link it to the Amfori Site ID. If not, no action needed. |
Supplier outside your network | This supplier exists on the Amfori platform but isn't part of your Retraced network — shown as a potential addition. | Add them if you have an active business relationship. Otherwise, no action needed. |
Former supplier relationship | Amfori retains historical data after a relationship ends. This supplier was once connected but is no longer active. | No action required. |
Renamed supplier: duplicate entry | A supplier changed their name and now has two Amfori entries. The warning references the old name, which no longer matches any active profile. | Link manually to the existing profile under the current name. The warning won't reappear once linked. |
