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1. Introduction to CAPA

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What is CAPA management? And why is using the Retraced CAPA feature beneficial for you? You will find the answer to those questions in this article.


What is CAP Management?

Corrective Action Plan (CAP) management origins in quality assessment and audit management. When an audit has been performed companies get an audit report and most of the times a CAP in which all the findings and actions are listed that need to be improved and/or resolved.

Basically, CAP is task management between two or more parties, depending on how the company set up their supply chain structure: They either work directly with the supplier to improve the audit findings or collaborate with other parties, like vendors or agents, or other companies to manage the CAP.

What are the benefits of using Retraced's CAPA feature?

  • No messy Excel sheets anymore

  • Reduction of back-and-forth emails between you and your client/partner

  • Streamlined communication between all parties to ensure an accurate & efficient answer to the CAP

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