What is a Supplier assessment: supplier perspective

Streamline your communication: This feature is an opportunity for your clients to send specific questions or requests directly through the platform.

What is a Supplier Assessment?🤔

A Supplier Assessment on retraced allows brands to get to know your company and your facility. Through supplier assessments, brands will be asking you questions, regarding your processes, certifications, Audits, etc. This will also automatically populate you profile, hence it is suggested to start your retraced journey by answering the supplier assessments.

If you have been asked to answer an assessment, either by having received an email notification from us or a direct request from your client, here is a step-by-step guide:

Answer a supplier assessment

1. Go to the ‘Assessments’ tab in the navigation bar.
2. Click on ‘Assessments to answer’ to see those requested by your clients.
   
   
3. Click either directly on the assessment’s name, or on the button next to the progress bar (either ‘Begin’, ‘Continue’, or ‘Update’, depending on the assessment status).
4. Each question on the assessment tab acts as its own entity. That means every question can be attempted separately. It saves automatically where you leave it. Once you click submit the answer goes in to review stage. Notice the border of an assessment question. These are four colors that indicate the following: 
   
   ❔Grey: Undefined or unattempted
   ⭐Yellow: In review
   ✅Green: Approved
   🔴Red: Rejected
   
   

1. You will find each question with the Button 'Change Answer' - Click on it. Complete the questions and click the ‘Submit’ button when they are ready. In case you do not have an answer click on 'Not Available'

The information uploaded to these assessments also automatically updates your profile. For example, if a question asks for a signed code of conduct, it will appear under the your company’s documents after being uploaded. Learn more here

❗It is possible to submit several certificates by selecting those in the dropdown menu, upload it, and repeat the process until all applicable certificates have been selected. Then click the 'submit' button.

 

Update your certificate that has been submitted to an assessment

1. Click the 'Assessments' tab from the navigation bar.
2. Select the assessment and questions to which the document has been uploaded to.
3. Click the 'Change answer' button.
4. Click on the certificate and choose the new/correct one from the dropdown-menu.
5. If a new certificate needs to be created, then click 'Create a new one'. When creating a new certificate, it will be reviewed and approved/rejected by us. Once approved, the certificate will be visible in your profile and certifications overview. 
6. Click the 'Submit' button.

Update your document that has been submitted to an assessment

1. Click the 'Assessments' tab from the navigation bar.
2. Select the assessment and questions to which the document has been uploaded to.
3. Click the 'Change answer' button.
4. Click on the document and choose the new/correct one from the dropdown menu
   
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5. If a new document needs to be uploaded, you can drag a file into the field under 'File' . 
6. Click the 'Create Document' button.
7. Click the 'Submit' button.