Questionnaires help you get to know your suppliers. You ask them questions about basic information, such as facility processes and production capacity, and about compliance, such as certificates, audits and documents.
Most answers also update the supplier’s company profile automatically. For example, if a question asks for a signed code of conduct, the uploaded file appears in the supplier’s documents. That’s why sending questionnaires is a good way to start building your suppliers’ profiles.
Where to find questionnaires
Go to Vendor Compliance → Questionnaires. The page has three tabs:
My Questionnaires: The questionnaires you’ve created and sent to your suppliers.
Requests: Questionnaires other companies have sent to your own company to answer. The questionnaires you send appear on the Requests tab of your suppliers’ accounts.
Templates: The templates you’ve created. You can use them to create new questionnaires without starting from scratch. See Create a questionnaire.
Old assessments
Questionnaires replace the earlier supplier assessments. Your old assessments, and the ones you were invited to, are still available: on the My Questionnaires tab, switch from Active to Archive & Old Assessments above the table.
You can still invite suppliers to an old assessment and review their answers, and suppliers can still submit and revise their answers. However, you can’t create new assessments. To collect new information, create a questionnaire instead.