Your network is the list of suppliers you work with in Retraced. When a supplier is in your network, you can work with them on the platform. For example, you can send them questionnaires, see the certificates and documents they share with you, request Transaction Certificates for your orders, or ask them to map their supply chain. Building your network once means it is ready whenever you start a new request to your suppliers.
Your network
Your network is made up of your suppliers, the companies that supply you, for example your manufacturers and material suppliers.
When you connect a supplier, they get a Company linked notification by email and on their dashboard, so they know you are working with them in Retraced.
You can find your network at any time under Network in the left sidebar.
Add your supplier to your network
Your suppliers may already have a profile in Retraced. Search for them first:
Open Network in the left sidebar.
Click + Add in the top right of the table.
Start typing the supplier’s name. Results appear as you type. You can also search by country or facility type. Search for the full official company name first, then try an acronym or abbreviation. Suppliers already in your network show a Supplier label instead of a button.
Next to the supplier, open the arrow on Connect as and choose Supplier.
Confirm with Connect. To get you started, your view of the supplier’s profile is prefilled with publicly available data from their profile. You can edit that data at any time.
If your supplier isn’t in Retraced yet
If you can’t find the supplier, create a company account for them:
Before you do, try rewording your search. When a company is added more than once, it causes confusion and blocks collaboration across the platform. If the supplier still doesn’t appear, click Couldn’t find the company you’re looking for? at the bottom of the search window.
Enter the supplier’s exact official name, its facility processes (as many as apply, see List of Facility Processes) and the address. Select the connection type Supplier, then click Create.
Invite users from the supplier. Open the supplier via its name in Network, go to the Users tab and click + Invite User. Enter the person’s details and click Invite user to Retraced. Each invited user receives a welcome email and can log in right away.
A new profile has no users until you invite them. Without users, nobody from the supplier can log in and respond to your requests, for example a questionnaire or a supply chain map. If an email address is already in use, or one person should manage several company profiles, contact [email protected].
Remove a supplier from your network
If you no longer work with a supplier or added a wrong one, you can unlink it in two ways:
From the Network table: tick one or more suppliers and click Unlink in the bar above the table.
From the supplier’s profile: open the supplier via its name in Network and click the unlink icon (broken chain) in the top right of the company header.
