Simply drop a message to [email protected]. The User Experience team will get back to you as soon as possible.

This icon on the top-right corner of your page allows you to reach us quickly while being on the platform! Also, you are able to access our help articles from here.

Join our monthly live Q&A session to get answers to your questions about the Retraced platform. Our Support Team will be available for one hour to answer questions, demonstrate features, share best practices, and help you make the most of Retraced. We offer dedicated sessions in English and Mandarin on the first Thursday of the month. Bring your questions and join the conversation!